Companion products are items that your customer may want to buy along with a certain product, such as spark plugs when your customer buys spark plug wires, or a chair mat when your customer buys an office chair.
If a product you enter on the Current Order screen or on the Product has one or more companion products in stock at the currently selected warehouse, Vision displays the companion icon (). If the product also has one or more alternates, Vision displays the alternate/companion icon ().
Depending on how you configured the Companion dialog, Vision lets you add companion products to the current order in one of three ways:
The part numbers shown in these examples are for demonstration purposes only. Activant Solutions Inc. makes no claim or warrant that these part numbers are viable companions for any application whatsoever.
If Vision is configured to display the Companion dialog during line item entry, ordering companion parts looks like the example shown below.(See Enabling the Dialog for the Dealer.)
These steps assume that you started an order and that you know the part number your customer needs, so you entered it directly into the Part Number field on the Current Order screen.
The system displays the Companion dialog.
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Vision returns to the Current Order screen and adds any companions you check to the current order as shown below right. If you do not want to add any companions to the order, simply close the dialog.
The Companion dialog remains open in the background. If you prefer, you can either close the dialog or minimize it. Doing either does not alter its behavior. |
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You may need to update the order quantity because the Companion dialog only provides the standard unit of measure. For example, with ACD748CC, a spark plug wiring harness for a V8 Chevrolet, you would need 8 spark plugs. |
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If the Dealer is configured to display the Companion dialog during order acceptance, ordering companion parts looks like the example shown below.(See Enabling the Dialog for the Dealer.)
These steps assume that you started an order and that you know the part numbers your customer needs, so you entered them directly into the Part Number field on the Current Order screen. The order already has two line items accepted.
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Vision returns to the Current Order screen and adds any companions you check to the current order as shown below right. |
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If the companion dialog is turned off for the current order because of the setting for the dealer, the warehouse, or the customer, you can still add companion products to the current order in a manner similar to that for adding alternates.
The following steps assume that you have already started an order and you have input a part number that has companion products associated with it.
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If there are additional companion products that are associated with parts already on the order, follow the steps below to add any associated companions to the order. Otherwise, skip to step 13.
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The or icon reappears.
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