Overview of UPS shipment tracking

UPS uses tracking numbers to identify and trace every shipment as it moves from one location to another. Each of your shipments sent by UPS is automatically assigned a tracking number. You or your customer can enter this number at the UPS web site to track, locate, and verify the arrival of your shipment.

If you ship any customer orders by UPS, you can link your customer orders with UPS tracking numbers. This enables you to look up a customer order on the Order Inquiry screen of the Customer Service tab in Vision to find the UPS tracking number. Then you or your customer can enter this number at the UPS web site to track, locate, and verify the arrival of your customer's shipment.

A PC that has the UPS software is typically set up in a warehouse that ships customer orders by UPS. The UPS software uses two comma-separated value (CSV) files, which are stored on the PC's hard drive.

Vision Back Office has two menu options that enable you to use and update information in your warehouse's CSV files and add UPS tracking numbers to Vision:

Note: To use these features, you need to specify in Vision the location on the warehouse PC for the CSV files. For more information, refer to Set up UPS shipment tracking for a warehouse.

Related Topics

UPS Tracking Download

UPS Tracking Upload

Set up UPS shipment tracking for a warehouse

Look up the tracking number for a customer order being shipped by UPS