UPS uses tracking numbers to identify and trace every shipment as it moves from one location to another. Each of your shipments sent by UPS is automatically assigned a tracking number. You or your customer can enter this number at the UPS web site to track, locate, and verify the arrival of your shipment.
If you ship any customer orders by UPS, you can link your customer orders with UPS tracking numbers. This enables you to look up a customer order on the Order Inquiry screen of the Customer Service tab in Vision to find the UPS tracking number. Then you or your customer can enter this number at the UPS web site to track, locate, and verify the arrival of your customer's shipment.
A PC that has the UPS software is typically set up in a warehouse that ships customer orders by UPS. The UPS software uses two comma-separated value (CSV) files, which are stored on the PC's hard drive:
upsdnl.csv: This file contains customer order information such as release number, customer number, department number, ship to name, and ship to address. During the UPS Tracking Download process, the upsdnl.csv file is updated with the appropriate Vision orders being shipped by UPS.
default.csv: This file contains UPS tracking information such as tracking number, ZIP code, shipping weight, and number of packages in the shipment. During the UPS Tracking Upload process, the default.csv file is used to update your Vision system with the appropriate UPS tracking numbers.
The Warehouse maintenance on the System Configuration screen of the Vision Configuration tab is where you specify the directory of the CSV files so that the system knows where to obtain the release and tracking information.
Vision Back Office has two menu options that enable you to update information in your warehouse's CSV files and add UPS tracking numbers to Vision. For more information, refer to Overview of UPS shipment tracking.
Note: To access the Warehouse maintenance, you must have the proper security privileges. The File Maintenance Warehouse job function needs to be assigned to one of your roles. Roles are assigned to users in the User Maintenance on the Security Maintenance screen of the Vision Configuration tab. For more information, refer to About roles and job functions.
On the Vision Configuration tab, click the System Configuration button. The System Configuration screen appears.
Click the Warehouse folder to expand its contents.
Click the folder for the warehouse you would like to modify.
Click the Logistics folder. The Logistics screen appears.
In the Shipment Tracking Interface Path field, type the directory location of the UPS shipment tracking file on the warehouse PC. For example, if the upsdnl.csv and default.csv files are located on the C drive of the warehouse PC in a folder called upsdaily, you would type c:\upsdaily as the path.
Click the Accept button to save your changes.