Update Return Model Allowances and Restocking Fees

Perform the following two procedures when you first install Vision and whenever you modify a model or make other changes.

Update Restocking Fees for Parts

  1. Open the Vision Back Office.

  1. Click the Home Page tab.

  2. Click Vision Back Office.

  3. Input your username and password.

 

Click the image to see a larger view.

VBO_Login33.jpg

 

  1. From the main menu, select Product Uploads.

Type 11<Enter>.

Click the image to see a larger view.

VBO_Main11-33.jpg

 

  1. From the Product Uploads menu, select Restocking Fee Update from Model.

Type 5<Enter>.

Click the image to see a larger view.

VBO_RestockFee5-33.jpg

  1. Type your password and press <Enter>.

Click the image to see a larger view.

VBO_EnterPword33.jpg

  1. At the Restocking Fee Update screen, do one of the following:

  2. If you want to update all warehouses, type ALL<Enter> and skip to Step 7.

  3. If you want to update selected warehouses, continue to Step 6.

Click the image to see a larger view.

VBO_RstockFeeUpd33.jpg

  1. To update selected warehouses, do the following:

  1. Type the warehouse number and press <Enter>.

  2. If the warehouse displayed is correct, press <Enter>.

  • If the warehouse is incorrect, type N<Enter> and type the correct warehouse number.

  1. Repeat Steps a-b as needed.

  2. When you have finished entering warehouse numbers, type LAST<Enter>.

 

Click the image to see a larger view.

VBO_CorrWH33.jpg

VB0_lastWH33.jpg

  1. Select whether to bypass parts that have override flags.

  • To bypass parts that have override flags, type Y and press <Enter>.

  • To include parts that have override flags, press <Enter>.

Click the image to see a larger view.

VBO_BypassParts33.jpg

  1. Run the update program.

  2. To run the program later, type the start time and press <Enter>.

  3. To run the program immediately, type RUN and press <Enter>.

Click the image to see a larger view.

VBO_Part-runtime33.jpg

Update Return Allowances for Customers

To update customer return allowances, do the following:

  1. Open the Vision Back Office.

  1. Click the Home Page tab.

  2. Click Vision Back Office.

  3. Input your username and password.

 

Click the image to see a larger view.

VBO_Login33.jpg

 

  1. From the main menu, select File Maintenance.

Type 12<Enter>.

Click the image to see a larger view.

VBO_12FileMaint33.jpg

  1. From the File Maintenance menu, select Customer Related Files.

Type 2<Enter>.

Click the image to see a larger view.

vbo_2CustRelFiles33.jpg

  1. From the Customer File Maintenance menu, select Return Allowance Model Update.

Type 9<Enter>.

Click the image to see a larger view.

VBO_9-RetAllModUpdate33.jpg

  1. Type your password and press <Enter>.

Click the image to see a larger view.

VBO_EnterPword33.jpg

  1. At the Customer Return Allowance Update screen, do one of the following:

  • If you want to update allowances by individual return model, press <Enter>.

  • If you don't want to update allowances by individual return model, skip to Step 8.

Click the image to see a larger view.

vbo_CustRelAllowMain33.jpg

  1. On the Customer Return Allowance Model Description screen, select a model.

  1. Use the up and down arrows on the keyboard to highlight a model.

  2. Press the spacebar on the keyboard.

A carat mark (>)appears on the model you selected. You can select additional models if desired.

  1. Press <Enter>.

  2. Continue to Step 9.

  3. If you are updating by model, the screen will appear slightly different from those pictured below, but the steps are the same.

Click the image to see a larger view.

VBO_12-9-2-CustRetModel33.jpg

  1. If you are not updating by individual return allowance models, do one of the following on the Customer Return Allowance Update screen:

  2. To update only the maximum allowance, type NONE and press <Enter>.

  3. To update all allowances, type ALL and press <Enter>.

Click the image to see a larger view.

vbo_CustRelAllowALL33.jpg

  1. Select whether to bypass customers that have an override flag.

  • To bypass customers that have override flags, type Y and press <Enter>.

  • To include customers that have override flags, press <Enter>.

Click the image to see a larger view.

VBO_BypOverrideFlags33.jpg

  1. Select whether to update the customer allowance.

  2. To update the customer allowance, type Y and press <Enter>.

  3. To continue without updating, press <Enter>.

Click the image to see a larger view.

VBO_UpdateCustAllow33.jpg

  1. Run the update program.

  2. To run the program later, type the start time and press <Enter>.

  3. To run the program immediately, type RUN and press <Enter>.

Click the image to see a larger view.

vbo_sleeptime33.jpg

 

Related Topics

 

Setting Up Customer Charges

 

Enabling Warehouse Restocking Fees