About NIB product substitutions

The federal government established the Javits-Wagner-O'Day program (JWOD) to create opportunities for people who are blind or who have other disabilities. As part of this program, government agencies are required to purchase selected products and services from nonprofit organizations such as the National Industries for the Blind (NIB) employing such individuals.

If you have government customers that are required to purchase NIB equivalent products, you can use the JWOD/NIB features in Vision that enable you to offer NIB products to government customers during order entry on the Customer Service tab. This NIB equivalent substitution takes precedence over any standard substitution set up for the customer or ship to location.

Note: Before you use the JWOD/NIB features, please contact The Systems House so that this feature can be activated for you.

To learn how NIB equivalent products can be offered to government customers during order entry, review the following frequently asked questions and their corresponding answers.

FAQs about NIB product substitutions

How is a government customer identified in Vision?
How are NIB equivalent products set up for a product?
How does the NIB product substitution work during order entry on the Customer Service tab?

Q:	How is a government customer identified in Vision?
A:	Before a customer can be offered NIB equivalent products, the customer must be set up as a government customer on the Preferences screen of the Customer Maintenance tab. For more information, refer to Identify a customer as a government customer. top
Q:	How are NIB equivalent products set up for a product?
A:	You can identify a NIB equivalent for a product in one of two ways: Specify the NIB product number for a product on the Main screen of the Product Management tab. For more information, refer to Specify a NIB equivalent for a product. Run the NIB Product Reference Update for JWOD in Vision Back Office to load a list of product numbers and their NIB equivalent product numbers from a Microsoft Excel spreadsheet. top
Q:	How does the NIB product substitution work during order entry on the Customer Service tab?
A:	Note that when you are entering orders on the Customer Service tab, you must be sure to first select the order, and then second, add the products to the order. If you add products to the order first, or if you change customers after you have added products, the system will not check to see if NIB equivalents are appropriate for the previously entered products. On the Customer Profile screen on the Customer Service tab, select a customer. On the Current Order screen or the Product screen, select the product that the customer would like to order. If the product has a NIB equivalent, the system displays the Use NIB? pop-up window. (Click Use NIB? pop-up window to see a sample.) To add the NIB item instead of the originally requested product, click Yes. If the customer wants to order the originally requested product instead of the NIB product, click No. If you choose to accept the NIB equivalent, it is added to the order. A sub image () is displayed to the left of the product in the Current Order listing at the bottom of the screen. In addition, in the line item area, the Cust Part field is changed to the Orig Part field, and the originally requested product number is displayed. top