Identify a customer as a government customer

The federal government established the Javits-Wagner-O'Day program (JWOD) to create opportunities for people who are blind or who have other disabilities. As part of this program, government agencies are required to purchase selected products and services from nonprofit organizations such as the National Industries for the Blind (NIB) employing such individuals.

If you have government customers that are required to purchase NIB equivalent products, you can use the JWOD/NIB features in Vision that enable you to offer NIB products to government customers during order entry on the Customer Service tab. This NIB equivalent substitution takes precedence over any standard substitution set up for the customer or ship to location.

Note: Before you use the JWOD/NIB features, please contact The Systems House so that this feature can be activated for you.

The Preferences screen on the Customer Maintenance tab is where you indicate that a customer is a government customer.

For more information about the JWOD/NIB features, refer to About NIB product substitutions.

To identify a customer as a government customer

  1. Select the customer on the Search screen of the Customer Maintenance tab if you have not already done so. (For instructions on how to do this, please refer to Select a customer.)

  2. Click the Preferences button. The Preferences screen appears.

  3. Select the Government Customer check box.

Related Topics

Save or cancel Customer Maintenance data

Lock Customer Maintenance data

About NIB product substitutions

Add or remove substitution exclusions for a customer

Add or remove substitution exclusions for a ship to