If the UPC Mult Not Match PO Mult error is included on the Receive by Shipment Errors Report, it may indicate that the wrong UPC was scanned during the Receive by Shipment process.
For example, it is possible that the person scanning the products scanned a shrink-wrapped product's Each bar code instead of the intended Pack bar code. Therefore, if the UPC bar code that is scanned is valid but the unit of measure multiple associated with the UPC does not match the multiple on the PO, then the system displays a message to inform the person doing the scanning about the mismatch in multiples. He or she has the option of rescanning the product or skipping it. If the user does not rescan, then a corresponding error message is included on the Receive by Shipment Errors Report.
Before correcting this error, you may want to check with the vendor. Perhaps the vendor shipped the wrong unit of measure multiple to you by mistake.
To correct this error, do one of the following:
Add the product to the purchase order by using Purchase Order Entry and Maintenance. Then receive the purchase order using either the Receive by Shipment option or the Receive by Purchase Order option.
If you decide to return the product to the vendor, delete the error from the receiver. For more information, refer to Receiving Errors Maintenance.