Activant's Dispatch and Delivery System (DDS) lets you track the delivery stages of all orders, select the most suitable warehouse and driver, and receive daily reports on delivered orders.
You must complete four major tasks in order to enable DDS. Click the links to scroll down to procedures on performing these tasks.
Enable DDS for each map location (immediately below)
Specify a new DDS rank for each location in Customer Maintenance.
Assign personnel to the CRM event DDSError to monitor DDS events. For more information on configuring CRM events, see Set the Basic Parameters for a CRM Event.
Updates to DDS may occur while you are resolving DDS errors. The system will hold these updates until you run the manual recovery procedure. To run the procedure, log into Vision Back Office and run PRECOVER.DDS.ITEM at the ECL prompt. As the system processes each update, any CRM events caused by the held updates will be cleared automatically.
To enable DDS to be able to access a Vision map location, do the following:
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Before filling out this form, make sure to obtain the DDS gateway server setting information from your systems administrator.
To enable Vision to interface with DDS, do the following:
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To specify a DDS rank for each location, do the following:
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The rank must be a single letter, A – Z. This is a priority level that you can use for sorting searches.
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