) appears in the Info column of the Order Activity tab. To view a signature obtained by a driver making a delivery (if the driver is using TSH PocketVision POD), click the corresponding Delivered Order activity line item.
The Order Inquiry screen on the Customer Service tab enables you to look up details about an order or release.
On the Customer Service tab, click the Order Inquiry button. The Order Inquiry screen appears.
In the Order or Release field, type an order number or a release number.
Click the Search button. Details about the order are shown.
To view any order notes that pertain to this order, view the Order Activity tab on the Order Inquiry screen. Notice that if a note happens to wrap to more than one line, it will be continued onto additional line items, as needed, so that you can read the entire note.
The Delivered Order activity is easily identified because a signature symbol () appears in the Info column of the Order Activity tab. To view a signature obtained by a driver making a delivery (if the driver is using TSH PocketVision POD), click the corresponding Delivered Order activity line item.