Specify whether a warehouse should prohibit backorders

Vision offers you the ability to specify whether a warehouse prohibits backorders. If a warehouse prohibits backorders, your customer service reps can take advantage of line item sourcing on the Customer Service tab. Line item sourcing enables you to:

The Warehouse maintenance on the System Configuration screen of the Vision Configuration tab is where you specify whether a warehouse prohibits backorders. For more information on line item sourcing, refer to Overview of line item sourcing.

Note: To access the Warehouse maintenance, you must have the proper security privileges. The File Maintenance Warehouse job function needs to be assigned to one of your roles. Roles are assigned to users in the User Maintenance on the Security Maintenance screen of the Vision Configuration tab. For more information, refer to About roles and job functions.

To specify whether a warehouse should prohibit backorders

  1. On the Vision Configuration tab, click the System Configuration button. The System Configuration screen appears.

  2. Click the Warehouse folder to expand its contents.

  3. Click the folder for the warehouse you would like to modify.

  4. Click the Order Processing folder. The Order Processing screen appears.

  5. If you would like to prohibit backorders in this warehouse, select the Prohibit Backorders check box.

If the warehouse should allow backorders, clear the Prohibit Backorders check box.

  1. Click the Accept button to save your changes.

Related Topics

Overview of line item sourcing