Cash Drawer Opening

Back to Cash Drawer Opening (feature table).

Vision can open a cash drawer when you either receive payments or give cash refunds. With appropriate hardware connections, Vision can open a cash drawer when you successfully complete any of the following screens or dialogs and money is either collected or refunded:

•   Customer Service —> Current Order > Order Payment dialog

•   Retail/POS —> Current Order > Order Payment dialog

•   Customer Service —> Payments (F10)

•   Retail/POS —> Payments (F10)

Note:   Vision should open the cash drawer only if it accepts the transaction and no validation errors appear on the screen.

Hardware Requirements

Cash drawers are connected to Vision through a connection port on a cash slip printer as illustrated below.

A cash drawer cannot connect directly to Vision. It must always be connected through a cash slip printer.

Vision always prints a cash slip receipt when receiving payments or paying out refunds.

You will need the following:

•   A supported cash slip printer such as an Epson TN-J7100 or TM-T88IV, properly configured to open a cash drawer.

•   A cash drawer supported by the cash slip printer.

•   An appropriate interface cable to connect the cash slip printer to the cash drawer.

•   An appropriate interface cable to connect the PC to the cash slip printer.

Note:   For a list of supported cash drawers and cash slip printers, please contact your Activant sales representative.

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Hardware Set Up

Once you install a cash slip printer on your system, you must configure it to open the cash drawer. The instructions below are for the Epson TM-T88IV receipt printer. Other receipt printers will be similar.

1   Click Start. 2   Open the Settings menu. 3   Click Printers and Faxes. The Printers and Faxes control appears. 4   Right-click the receipt printer. For example, EPSON TM-T88IV Receipt. 5   Click Properties in the popup menu.
6   Click Printing Preferences 7   Click Document Settings 8   Click Cash Drawer 9   For Cash Drawer #1, Select Open before printing 10   Click OK. 11   Click OK.

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Configuring Vision For a Cash Slip Printer

1   Click Home Page. 2   Click Home Page. 3   Right-click the white Activant logo. 4   Select Choose Printers from the popup menu. The Choose Printer dialog appears. 5   Select your Cash Slip printer from the drop-down list. 6   Select your ROA Receipts printer from the drop-down list. Note:   In both step 5 and step 6, make certain to select the cash slip printer that is connected to your cash drawer. If you do not, your cash drawer will not open. Assigning your cash slip printer to Cash Slips ensures that your cash drawer will open when you use the Payments dialog under Current Order. Assigning your cash slip printer to ROA Receipts ensures that your cash drawer will open when you use the Payments(F10) screen. Note:   ROA stands for Received on Account.

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